Support Network

How can we help you today?

Our new Support Network is designed to help you with answering frequently asked questions and with solving any technical issues you may experience.

For situations not described in our Online Portal, please e-mail us at [email protected] or dial +31(0) 172 503 621, in case of no email access or +1-800-467-1746 for the Americas.




Online tickets

Online tickets

If you already have a login and password to the AV Flexologic Support Portal, please send us pictures and/or videos, together with a description of the exact problem presented by the machine.

This process can be completed by using:


Online tickets

Anytime, anywhere

To better access and respond to your request, we have a certified network of partners, engineers and warehouses located in multiple locations worldwide.

Also, since January 2017, customers holding a maintenance contract can count with an exclusive 24/7 telephone support contact.